Privacy Policy

Who we are

This website is operated by Andis Solutions, which trades under the brand ANDEX STUDIO. Andis Solutions is responsible for the personal data processed through this website. You can contact us using the contact form on this website.

What we collect

We only collect information that we need to respond to you and to deliver our services:

• Project inquiries and contact messages: your name, email address, optional telephone number, business name, country, preferred contact method and the details you choose to share about your project.
• Client portal accounts: your name, email address, and the project information, files, feedback and approvals exchanged through the portal.
• Invoicing: the billing details needed to issue invoices and keep accounting records.
• Technical data: limited server logs (such as request time and error information) needed to keep the website secure and working.

We do not ask for or store payment card details.

Why we use your data

• To respond to your inquiry and prepare a proposal at your request.
• To deliver and manage projects you have agreed to.
• To issue invoices and meet our legal and accounting obligations.
• To keep the website and client portal secure, including preventing spam and abuse.

Who we share it with

We use trusted service providers to host the website, store data, send emails and, where enabled, measure website usage. They process data on our behalf and only for these purposes. We do not sell personal data.

Some providers may process data outside your country. Where this happens, we rely on the safeguards those providers offer for international transfers.

How long we keep it

We keep inquiry information for as long as needed to respond and to follow up on a potential project. Client and invoicing records are kept for as long as the relationship lasts and afterwards for the period required by applicable law.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal data, to restrict or object to certain processing, and to receive a copy of your data. You can also lodge a complaint with your local data protection authority. To exercise your rights, contact us using the details above.

Security

Access to client data is restricted to authorized people. The client portal enforces permissions on the server and in the database, so clients can only access their own projects.

Changes

We may update this policy when our services or legal requirements change. The current version is always published on this page.